Frequently asked questions
If you have’t recieved answers on your questions below or have feedback to us, please send an email to: Info@Bezoar.se.
In case your product is out of stock you will receive and email with a new delivery date.
We always offer free delivery within Sweden. We do not offer return shipping.
After your purchase has gone through you will recieve your receipt by registered email.
The easiest way to send the product back is to send it in the same package it came in and tejp it together, then we also save the environment. We do not offer free return shipping.
Your refund will be credited to the original payment. If you paid a delivery fee on your order that fee will not be refunded, only the cost of the product purchase.
Please make sure your items are returned new, unused, in original packaging and with any tags still attached. Returns that do not meet our policy will not be accepted and will be sent back to the customer. Please contact us by emailing Info@Bezoar.com if you have any further questions.
186 91, Vallentuna
Care your leather product with regular leather care products, same as you are using to your saddle or your leather shoes.
Occasionally, a thread may loosen up. If this happens, simply push the end of the loos thread under the neighboring threads (using a small pair of scissors) and add a drop of superglue to keep it in place.